About
Drainage without the theatre
No sucking of teeth, no vague figures, no invented problems. A trade that has a poor reputation for exactly those things, done in a way that does not deserve it.
Who you are calling
We are the drainage team covering Portsmouth and the rest of Hampshire. Our engineers work this patch and no other, which is the only reason we can promise to be with you the same day and mean it.
The work is straightforward: clear what is blocked, find out why it blocked, and fix the cause if there is one. Where we differ is in how much of that we show you. Camera footage before, camera footage after, and a written price for anything beyond the visit itself.
We handle domestic call-outs and commercial contracts with the same crews and the same kit — a blocked kitchen waste in a terraced house and a failed interceptor on a retail park are the same problem at different scales.
How we work
Four things we will not compromise on
These are not marketing lines. They are the reasons the same customers call us back and recommend us on.
Evidence, not opinion
Every recommendation we make comes with footage behind it. If we say a pipe needs repairing you will see why on a screen, and you keep the video whether you use us or not.
The price we said
Rates are given on the phone before an engineer leaves. Anything that changes the job gets discussed and agreed before the work happens, never discovered at invoice stage.
Fix the cause
Clearing a blockage that will return in a month is easy money and bad work. We look for the reason it blocked, and we tell you even when the answer is that nothing needs doing.
Actually local
Engineers work a defined patch rather than being sent wherever the next job lands. That is why same-day attendance is realistic and why we are still around when you call back.
How we operate
No surprises, at any point
Drainage has a reputation for vague prices and vaguer explanations. These are the things we commit to on every single job.
Answered day or night
The out-of-hours line reaches an engineer, not a voicemail box that gets checked on Monday.
Priced before we start
You get the rate on the phone and a figure before any work begins. Nothing is invented on the invoice.
You see what we see
Camera footage of the problem and of the finished job, sent to you. No taking our word for it.
Insured and certified
Full public liability cover, trained engineers, and paperwork available before we come on site.
Repairs guaranteed in writing
Structural work carries a written guarantee with the term stated on your quote, not hidden afterwards.
Local vans, local engineers
The van attending is already in your area. That is why we can get to you quickly and why we come back if needed.
Get it looked at before it gets worse
Blockages rarely clear themselves and broken pipes never do. A phone call costs nothing and usually tells you whether this is urgent.